Terms and Conditions | Williams Relief Advisors

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Terms and Conditions

Last updated: July 1, 2026

Important: Derek Williams is a licensed California REALTOR® (DRE #01970683), not an attorney or financial advisor. Nothing on this Site constitutes legal, financial, or tax advice. Always consult a licensed attorney or CPA for your specific situation.

These Terms and Conditions ("Terms") govern your use of WilliamsRelief.com (the "Site") operated by Williams Relief Advisors and Derek Williams ("we," "us," or "our"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Age Restriction

You must be 18 years of age or older to use this Site, submit a form, or opt in to receive SMS messages from Williams Relief Advisors. By using this Site, you confirm that you are at least 18 years old. If you are under 18, please do not submit any information through this Site.

2. SMS Messaging Program

Williams Relief Advisors operates an SMS messaging program to communicate with homeowners who request a callback or consultation through this Site. Here is a full description of the program:

Program detail Description
Program name Williams Relief Advisors Callback & Inquiry Updates
Sender Derek Williams / Williams Relief Advisors (510-288-3273)
Purpose To follow up on your property tax inquiry, confirm or schedule a callback, share relevant information about your situation, and send service-related updates
Message types Callback confirmations, appointment reminders, follow-up check-ins, and informational messages about delinquent property tax options in California
Message frequency Varies based on your inquiry. Typically no more than 4 messages per month
How to opt in Check the SMS consent box on the contact form and submit your phone number
Consent required Yes. We will only send texts to numbers that have explicitly opted in
Marketing vs. transactional Messages are service-related (not promotional advertising). They are sent only in response to your inquiry

3. How to Opt Out of SMS Messages

To stop receiving text messages at any time, reply STOP to any message we send. You will receive one final confirmation that you have been removed, and no further messages will be sent to your number.

You can also opt out by:

Opting out of SMS messages does not delete your inquiry or prevent us from following up by phone or email unless you also request that.

4. Message and Data Rates

Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier will apply to messages you send and receive as part of this program. Williams Relief Advisors does not charge any fees for participation in this messaging program, but your carrier's standard rates apply. Contact your mobile carrier if you have questions about your plan.

5. Carrier Liability Disclaimer

Participating wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and capacity. Williams Relief Advisors is not responsible for any delays or failures in message delivery caused by your mobile carrier or network conditions.

Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, Metro by T-Mobile, U.S. Cellular, and other major U.S. carriers. Not all carriers may be supported.

6. SMS Support Contact

If you need help with our SMS program, reply HELP to any message for assistance. You can also reach us directly:

Williams Relief Advisors

Derek Williams, REALTOR® | DRE #01970683

Phone: 510-288-EASE (510-288-3273)

Email: [email protected]

Website: WilliamsRelief.com

Bay Area, California

7. Use of the Site

This Site is for informational purposes and to connect homeowners with Derek Williams regarding delinquent property tax situations. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others. You may not:

  • Use the Site to transmit spam, malware, or harmful content
  • Attempt to gain unauthorized access to any part of the Site
  • Use automated tools to collect data from the Site without our written permission
  • Impersonate any person or misrepresent your affiliation with any entity

8. No Legal, Financial, or Tax Advice

The content on this Site is for general informational purposes only. It is not legal advice, financial advice, or tax advice. California property tax statutes, deadlines, and procedures can change. We make reasonable efforts to keep information current and accurate, but we make no guarantees that the content on this Site is complete, current, or error-free. Always consult a licensed attorney or CPA before making decisions about your property tax situation.

9. Real Estate Services

Derek Williams is a licensed California REALTOR® affiliated with eXp Realty of California, Inc. (DRE #01878277). Any real estate services discussed are subject to California Department of Real Estate regulations and any applicable written representation agreements. Nothing on this Site creates an agency relationship or obligation unless a separate written agreement is signed by both parties.

10. Contact Form and Callback Requests

Submitting the form on this Site requests a voluntary callback from Derek Williams. It does not create a client relationship, contractual obligation, or guarantee of any outcome. You can stop communications at any time by contacting us directly.

11. Intellectual Property

All content on this Site, including text, graphics, logos, and layout, is the property of Williams Relief Advisors or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

12. Disclaimer of Warranties

This Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, Williams Relief Advisors and Derek Williams will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of this Site. Our total liability for any claim arising out of these Terms will not exceed $100.

14. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, protect, and share your personal information, including SMS opt-in data. Please review it carefully.

15. Third-Party Services

This Site uses GoHighLevel (GHL) to power our contact form and CRM. Your use of that form is also subject to GHL's Terms of Service. We are not responsible for the practices or content of any third-party services.

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms will be resolved in the state or federal courts located in Solano County, California, and you consent to personal jurisdiction in those courts.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Site after any changes means you accept the updated Terms.